Frequently Asked Questions
Do you have a store?
No, we are strictly a website. We do, however, meet with local customers by appointment. Call us at 1-800-Coins-99 (1-800-264-6799) or email us at John@CoinRaritiesOnline.com if you’d like to get together.
What are your hours?
As a website CRO is always open, so we need to be accessible to our customers when they call or email. You can reach us any day (including weekends and holidays) from 7 AM to 11 PM east coast time. If we are traveling or otherwise occupied, please leave us a message and we’ll come back to you straight away.
How do I place an order?
Call us at 1-800-Coins-99 (1-800-264-6799), email us at John@CoinRaritiesOnline.com or Complete the Form at the bottom of any coin description to order or inquire about any item on this site.
What forms of payment do you take?
Our preference is always an old fashioned personal check made out to CRO and sent to us at this address (note for security reasons we never put the word Coin in our address):
CRO
PO Box 76
Weston, MA 02493
Or any of the following feeless options: Bank checks, money orders and Zelle.
We also take wire transfers, Paypal and credit cards.
If by Zelle or PayPal, our pay-to address is John@CoinRaritiesOnline.com.
If by wire transfer contact us for our account details.
If by credit card, we will send you a PayPal invoice which you can pay using your card.
Any questions about payment? Call us to discuss at 1-800-Coins-99 (1-800-264-6799).
What does the HOLD I see under some items in your inventory mean?
When a customer orders a coin and is in the process of making payment, we mark the coin HOLD.
That HOLD will remain until payment is received, the coin is shipped, the customer receives it and the deal is complete. For a lay-a-way deal in which a customer is paying over time, you may see the HOLD sign showing for an extended period.
Sometimes deals do not work out, though, and occasionally coins marked HOLD become available again – so if you see something you like, it cannot hurt to inquire.
When a deal is completed, we change the HOLD to SOLD. We usually leave these up on the site for a couple days.
